Shipping Policy
Chomps uses the following processing and delivery practices for orders placed in this store.
Order Processing Time
A confirmed payment places the order into a 0-1-business-day processing period.
Only Monday-to-Friday business days count toward processing; holidays and weekends do not.
Weekend and public-holiday orders wait until the next business day before processing begins.
Shipping Time
The delivery estimate after shipment is between three and five business days.
From confirmed payment through estimated arrival, the usual window is 3-6 business days.
Shipping Schedule
- Processing
- 0-1 business day
- Delivery after shipment
- 3-5 business days
- Shipping days
- Monday-Friday
- Weekend shipping
- No Saturday or Sunday shipment
Shipping Rates
You can review applicable shipping costs at checkout prior to completing the purchase; free-shipping eligibility is shown in the same place.
Shipping Locations
Orders can presently be delivered only within the United States, as reflected by the destinations offered at checkout.
A valid, complete shipping address must be supplied with the purchase. We are not responsible for a delay or failed delivery caused by address information that the customer entered incorrectly, incompletely, or for an unavailable destination.
Order Tracking
We email a shipment notice when the order leaves, adding tracking details whenever provided. The carrier's tracking record may need as much as 24 hours to update after handoff.
Delivery Delays
Most shipments meet the estimate, but delays may arise from a carrier, weather, holidays, unusually high order volume, or other external conditions. Reach out after the expected period and we will assist with a status check.
Incorrect or Incomplete Address
Make sure the destination is accurate at checkout. Contact support quickly if information is missing or incorrect; an update may be possible before shipment, but not guaranteed once handling begins or the parcel leaves.
Lost or Missing Packages
A delivered scan without a received package should prompt a search around the delivery location and a carrier enquiry. If help is still required, reach our customer-support team.
Contact Us
Shipping and order-status enquiries can be directed through the website contact page or the store-specific channels listed here.
- Phone
- (405) 211-5356
- Physical address
- 494 Cesar E Chavez Ave SW, Grand Rapids MI 49503, United States
- Customer Service Hours
- Monday-Sunday, 9:00 AM-5:00 PM ET